Terms and Conditions - Clapham Man with Van

Welcome to Clapham Man with Van. These Terms and Conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.

1. Introduction

Clapham Man with Van provides professional moving and transportation services in Clapham and surrounding areas. These Terms and Conditions govern your use of our services and set forth the rights and obligations of both parties.

2. Booking and Payments

2.1 Booking Process

To book our services, customers must provide accurate information regarding the moving requirements, including date, time, location, and the items to be transported. Bookings can be made via our online platform or through direct contact with our customer service team.

2.2 Payment Terms

All payments must be made in full prior to the commencement of services unless otherwise agreed upon. We accept various payment methods, including credit/debit cards and bank transfers. Any additional charges incurred during the move will be communicated and must be settled promptly.

3. Services Overview

Our offerings include, but are not limited to:

Local Moves: Efficient and reliable transportation within Clapham and nearby areas.
Long-Distance Moves: Safe and secure transportation over longer distances.
Packing Services: Professional packing of items to ensure their safety during transit.
Storage Solutions: Temporary storage options for customers in need.

4. Customer Obligations

As a customer, you agree to:

Provide accurate and complete information during the booking process.
Ensure that all items to be moved are accessible on the scheduled date and time.
Obtain any necessary permits or permissions required for the move.
Inform us of any special handling requirements for specific items.

5. Clapham Man with Van Obligations

We commit to:

Provide services with reasonable care and skill.
Ensure all vehicles and equipment are maintained in good working condition.
Respect the privacy and property of our customers.
Comply with all relevant laws and regulations governing our operations.

6. Cancellations and Refunds

We understand that plans can change. The following terms apply to cancellations and refunds:

Cancellation Notice: Cancellations must be made at least 48 hours in advance to avoid penalties.
Refund Policy: Full refunds are available for cancellations made within the specified notice period. Partial refunds may be granted for cancellations made with less notice.
Rescheduling: We strive to accommodate rescheduling requests based on availability.

7. Liability and Insurance

Clapham Man with Van takes responsibility for the safety and security of your belongings during transit. However, the following terms apply:

Insurance Coverage: We provide basic insurance coverage for all items transported. Additional coverage options are available upon request.
Damage Claims: Any damage or loss must be reported within 24 hours of service completion to be eligible for claims.
Limitation of Liability: Our liability is limited to the declared value of the items being moved. We are not responsible for indirect or consequential damages.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in the UK.

9. Amendments to Terms

We reserve the right to amend these Terms and Conditions at any time. Customers will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

10. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy document for details on how we handle personal information.

11. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid by a court, the remaining provisions will continue to be in full effect.

12. Contact Information

For any questions or concerns regarding these terms, please contact our customer service team.

By using Clapham Man with Van's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.